“Empowering young adults with learning disabilities, autism, and complex needs to thrive with personalised care and support, fostering independence, dignity, and fulfillment.”
At Newhaven Care Limited, we are dedicated to providing exceptional care and support for individuals with learning disabilities and autism. We have services all across the beautiful county of Essex in the United Kingdom. All our services are designed to create a safe and nurturing environment for all our service users.
With a wealth of experience in the field, dating back to 2007, our team of highly trained and compassionate staff is committed to helping individuals with learning disabilities and autism live fulfilling and independent lives. Our ethos and values are enshrined in the understanding that each person is unique, and we therefore tailor our care plans to meet the specific needs and goals of our residents.
Phoenix House
residential home for young adults with autism and learning disabilities
Our care home is equipped with safe equipment and amenities to ensure the comfort and well-being of our residents. From comfortable and spacious ensuite living quarters to recreational areas and sensory rooms, we provide a supportive and enriching environment that encourages personal growth and development.
We currently run 4 supported living houses across the Southend area. All the houses are currently occupied by carefully assessed occupants who enjoy each other’s company.
We adapt to the needs of the service users and will ensure that services are set up based on careful consideration of the occupants’ needs.
Supported Living Services

Community Support Services
We look after a few individuals who prefer to receive care from the comfort of their own homes across the whole of Essex. Our compassionate team is committed to ensuring the well-being and comfort of each person we serve, right in the comfort of their own homes. With a focus on individualized care, professionalism, and respect for personal preferences, we strive to create a nurturing environment where our clients can thrive.


Our Belief and values
We believe in the power of education and skill-building. Our dedicated staff works closely with residents to develop individualised learning plans that focus on enhancing their abilities and fostering independence. Through a combination of specialised programs, therapies, and educational activities, we aim to empower our service users to reach their full potential.
At Newhaven Care Limited, we prioritise the health and well-being of our service users above all else. Our team works closely with healthcare professionals to ensure that each individual's medical and dietary needs are met. We also encourage a healthy and active lifestyle by providing nutritious meals and engaging service users in various physical activities.
We understand the importance of creating a strong support network for both our service users and their families. We offer regular communication and updates to keep families informed about their loved one's progress and well-being. Our team is always available to address any concerns or questions that may arise.
As a forward-thinking care provider, we are committed to staying up-to-date with the latest advancements in the field. We continuously invest in training and development opportunities for our staff to ensure that they are equipped with the knowledge and skills necessary to provide the highest quality care.
Training
We understand that young people with Autism and learning disabilities are more likely to exhibit severe challenging behaviours. We however understand these needs and the ethically acceptable intervention strategies which are psychological and have therefore got a positive behaviour approach. We use NAPPI and other renowned training models to ensure the safety of our service users. We give all our staff a comprehensive training programme that covers a wide area of professional conduct.
If you or your loved one is in search of a caring and supportive environment that caters to the unique needs of individuals with learning disabilities and autism, we invite you to explore our website and learn more about what we have to offer. Contact us today to schedule a visit and discover how Newhaven Care Limited can make a positive difference in your life.
